These Terms & Conditions set forth the conditions under which esimfrance.net is offered to customers. By purchasing an eSIM from esimfrance.net by Gigago, you agree that these Terms & Conditions form a contract between you – our customer, and esimfrance.net (hereinafter referred to as “We”, “Us”, or “Company”).
BEFORE YOU CLICK ON THE “CHECKOUT” or “PayPal” BUTTON, PLEASE CAREFULLY READ THE TERMS AND CONDITIONS BELOW.
1. Nature of service
esimfrance.net provides France and regional travel eSIM profiles (the “eSIM”), to travelers who plan to visit France and other countries and wish to be kept connected in the destination.
The eSIM is provided as a QR Code, not a physical SIM card, and it works only on eSIM-supported mobile devices.
2. Prices
We are offering France mobile data plans (both local and regional) in the form of eSIM. The fees for products and services on our website may be amended occasionally.
Our plans allow you to use a certain amount of data in a certain amount of time. Besides, some of our plans come with local phone numbers, which can be used to receive or make voice calls and SMS, followed by the conditions coming with each plan. This means you will never be billed any additional charges for data.
3. Payment
We accept PayPal payment and shall not be responsible for any bank charge (if any) arising from your payment for our products.
In case there is any Invoice dispute, the client shall deliver a written statement to esimfrance.net no later than 7 days before the date payment is due on the disputed invoice, which lists all disputed items and provides a reasonably detailed description of each disputed item.
The amount not being disputed or confirmed by a final court judgment shall be deemed accepted and paid, notwithstanding disputes on other items, within 7 days. We shall seek to resolve all the disputes expeditiously and in good faith.
4. Cancellation
In case you need to cancel your order payment, you can do so without penalty before your eSIM QR code has been delivered to your email. After your eSIM QR code has been delivered, you cannot cancel your payment or can only be refunded if there is any error related to our eSIM, which has been communicated to but cannot be fixed by our Support Team.
► See more on our main Cancellation and Refund page.
5. Policy for fair usage of data communication
When the local network provider in the country you are staying in during your trip identifies a massive volume of data usage, the communication volume for the used line may be limited without any notice to maintain the quality of the network and fair usage of radio waves. Due to this, the internet connection may be unstable, lost, or speed reduced.